We are proud to note that at City Blueprint, we stand on the old-fashioned principle of customer satisfaction. Our superior commitment to customer service is what separates us from our competition and keeps our customers returning year after year.

If you have dealt with City Blueprint in the past, you know that service is the foundation of our business. For the past 35 years, we have focused on building a level of trust with our customers to ensure they always know they can count on us to deliver reliable, quality service on time, every time.

We believe that it is imperative that we service everything that we sell. All of our service technicians are manufacturer-trained and certified by Océ and Hewlett-Packard to service even the most advanced equipment in the industry.

As we believe in service first, City Blueprint will service your equipment even if you did not purchase it directly from us. We understand that what we offer will not always meet your needs, but we can provide quality and reliable service on any of your equipment.

If a problem is ever to arise with your equipment, whether it is technical or simply a usage question, City Blueprint will answer the call with the industry-best response time to provide you with maximum uptime of your equipment. Our technicians are always accessible and will come to you, day or night.

We also offer a variety of in-house services to accommodate your needs. For engineering and architectural projects that expand beyond the scope of your own facilities, our skilled technicians will pick up your overflow and complete your tasks, whether it is producing oversize copies or other reproduction services, in our work rooms. Our convenient pick up and delivery for local customers is our courtesy to you.

 

 


For more information about Service, please contact Service.Mgr@CityBluePrint.com.